Refund Policy

Unless a purchase page states otherwise, Axly may offer refunds within [insert number] days for eligible first-time purchases.

Refunds May Be Denied

• The request is outside the refund window.
• The payment was a renewal.
• Credits, visits, or plan benefits were substantially used.
• The account violated the Terms.
• The account was suspended for fraud, abuse, automation, prohibited campaigns, or payment issues.
• A chargeback or dispute was filed before contacting support.
• The purchase was a custom, discounted, bulk, promotional, or non-refundable offer.

Chargebacks

Chargebacks or payment disputes may result in suspension, loss of credits, removal of campaigns, and account termination.